Jooneli Inc., an IT company providing software services to over 300 financial institutions in Nepal and abroad, has developed a secure and world-class remote desktop application called “Multiple Desk.”

Until now, most businesses in Nepal had to rely on foreign software such as TeamViewer or AnyDesk to provide online customer support. This dependence not only posed data security risks but also led to a significant outflow of money abroad. To address this issue, Jooneli Inc. has created its own indigenous solution.

“We have developed a secure and world-class remote desktop application right here in Nepal,” said Apar Thebe, CEO of Jooneli Inc., in an interview with ICT Samachar. “Since our servers are based in Nepal, user data remains secure.”

Initially designed to provide remote support for the company’s own clients, the software has now been made available to all types of businesses.

Two main features: RDP and VDI

Multiple Desk offers two key functionalities: Remote Desktop Portal (RDP) and Virtual Desktop Infrastructure (VDI).
RDP allows users to access another computer virtually, while VDI is designed for large-scale enterprises. In VDI, virtual desktops are hosted on a central company server, which can be accessed securely from anywhere in the world.

According to Thebe, VDI technology is more advanced, secure, and relatively more expensive than traditional remote desktop solutions.

A secure and world-class software

Like TeamViewer and AnyDesk, Multiple Desk can be used free of cost, but premium (paid) versions are also available for users who need advanced features.

The free version includes:

• Single device support
• Daily 2GB file transfer limit
• AES-256 encryption
• Clipboard synchronization
• Community support

The paid versions are categorized into Business and Corporate tiers.

• The Business plan costs NPR 650 per month and offers unlimited devices, priority support, file transfer, and session recording.
• The Corporate plan costs NPR 950 per month, which includes all Business features plus audit logs, dedicated account managers, custom integrations, and the ability to host data on the client’s own server.

Currently available only for Windows, Jooneli Inc. plans to release the Android version by the end of 2025.

Multiple Desk has been designed to function smoothly even under low bandwidth conditions. Thebe claims it is a fully world-class, secure, and user-friendly solution, featuring AES-256 encryption, two-factor authentication (2FA), and an advanced firewall system.

The software aims to provide secure, reliable, and convenient remote access services for banks, financial institutions, government offices, and private businesses.

Currently, Moru Digital Wallet has already started using the premium version of Multiple Desk, and other businesses have also expressed strong interest.

A billion-dollar market

Since the COVID-19 pandemic, remote and hybrid work cultures have become permanent across the world, significantly boosting the demand for remote desktop software. These tools allow users to access data and systems in real-time from remote locations.

Many large corporations now use remote desktop solutions to enable employees to work from home or in hybrid setups. Globally, the remote desktop application market is already worth billions of dollars and continues to grow each year.

According to Fortune Business Insights, the global remote desktop market is projected to reach USD 392 million by 2025 and expand to nearly USD 12 billion by 2030.

“Currently, Nepal spends millions of rupees every year on foreign remote desktop software,” said Thebe. “With Multiple Desk, we can now keep that money and data within the country.”

Growing relevance and future expansion

The rising adoption of “Bring Your Own Device” (BYOD) policies in organizations has further accelerated the use of remote access software. Sectors such as healthcare, education, information technology, and telecommunications have found such tools highly beneficial for enhancing operational convenience and flexibility.

Not limited to the domestic market, Jooneli Inc. plans to expand Multiple Desk internationally in the near future — positioning it as a Made-in-Nepal solution for the global stage.

(Originally published in Nepali, This is the English translation. Click here for Nepali content. Parts of this text have been translated with the assistance of AI-powered tools.)